Frequently Asked Questions
Everything you need to know about your home furniture shopping experience.
What are your delivery and assembly options?
We offer White Glove Delivery which includes professional transportation, room-of-choice placement, and full assembly of your furniture. Standard curbside delivery is also available for most items.
Do you offer financing for furniture purchases?
Yes, we provide several flexible financing options including no-credit-needed programs and interest-free plans to help you furnish your home within your budget.
What is your return policy for furniture?
Items can be returned within 3 days of delivery if they are in original condition. Please note that a restocking fee may apply, and custom orders or clearance items are final sale.
How can I track the status of my order?
Once your order is processed, you will receive a confirmation email with a tracking number. You can also use our website's 'Order Status' tool or contact our customer support team for real-time updates.
Does your furniture come with a warranty?
Most of our products carry a one-year manufacturer's warranty against defects. We also offer extended protection plans that cover accidental stains, rips, and damages for up to five years.
Can I request a specific delivery date?
Our scheduling team will contact you once your items are in stock to coordinate a delivery window that fits your schedule, typically within a 4-hour timeframe.